Assistant Site Manager

Assistant Site Manager

Based at a world-class Dexterra workforce accommodations facility, the Assistant Site Manager is responsible for the overall operations, direction, and success of a rapidly growing workforce accommodations construction operation. The facility will launch at approximately 500 rooms and is expected to scale quickly to more than 4,000 rooms.

This role carries full site responsibility and requires a senior leader with demonstrated experience managing large, complex hospitality or accommodation environments. The Assistant Site Manager provides strategic leadership and hands-on project management across key service lines, including:

• Facilities maintenance
• Dining and food services
• Cleaning and housekeeping
• Laundry services

The successful candidate will build, lead, and inspire a high-performing, service-driven team, ensuring operational excellence while maintaining a strong focus on safety, guest experience, and client satisfaction.

This is a safety-sensitive position and requires drug, alcohol, and fit-to-work testing as a condition of employment.

Key responsibilities include:

• Providing overall leadership and accountability for daily site operations and long-term performance
• Ensuring maximum client and guest satisfaction through consistent, high-quality hospitality services
• Upholding and enforcing Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
• Leading and supporting hiring initiatives, onboarding, and performance management in collaboration with Human Resources
• Delivering financial oversight, including revenue forecasting, budget development, and cost control
• Developing and managing staffing plans and schedules aligned with client forecasts and operational demand
• Ensuring profitability and financial discipline through strict adherence to approved budgets
• Providing clear direction and delegation to support smooth daily operations across all departments
• Acting as the primary point of accountability for the client relationship and operational outcomes

The ideal candidate brings senior-level operational leadership experience and demonstrates a strong sense of ownership, accountability, and service excellence.

You are someone who:

• Has 3+ years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
• Has held operational leadership roles with accountability for multiple service streams
• Possesses post-secondary education in business, hospitality, or a related discipline
• Demonstrates strong financial acumen, including budgeting, forecasting, and revenue analysis
• Is highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
• Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and client needs
• Is comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.