Detention Manager

Detention Shift Manager

The Detention Shift Manager is responsible for the supervision of staff and residents in the departments Pre/Post Facilities and Non-Secure Shelter. This position is also responsible for ensuring the safety and security of the facilities while also ensuring the facilities are in compliance with relevant state standards county/departmental policy and procedure, and all applicable state/federal laws.

Essential functions include providing a safe and secure environment for residents and staff, providing leadership and supervision for all detention staff during an assigned duty shift, assisting the Detention Superintendent and Assistant Superintendent in providing effective supervision within the facility, responding to crisis and emergency situations in a calm, prudent, responsible and decisive manner, supervising staff and juveniles in accordance with all relevant state standards county/departmental policy and procedure, and all applicable state/federal laws, assisting in departmental internal investigations on alleged child abuse, child neglect cases, or other cases mandated by the Texas Juvenile Justice Department, McLennan County, or the Juvenile Probation Department, maintaining and reporting proper inventory and supply levels to the Assistant Superintendent, training new staff on department policies and procedures, providing supervision to the workforce by determining work priorities, staff scheduling, compliance to policies and procedures, compliance to quality standards and significant decisions impacting the business unit, developing, coaching, instructing and counseling employees, overseeing time keeping administration for fulltime, parttime and temporary employees to minimize tardiness and absenteeism, maintaining a professional comportment in interactions with employees and maintaining a clear line of authority and boundaries, becoming well versed in the use of the Family Code and Juvenile Justice System, directing the intake and orientation process of juvenile offenders into the detention center, maintaining and reporting any statistical data that may be required, and regular attendance and timeliness are required.

Minimum requirements include a Bachelor's degree preferably in Criminology, Corrections, Counseling, Law, Social Work, Psychology or Sociology, being certified juvenile probation officer or eligible for certification by the Texas Juvenile Justice Department, being twenty-one (21) years of age, one year of experience in a social service agency (One-year graduate study in criminology, law, social work, psychology or sociology may be substituted for the one-year social service agency experience requirement), some supervisory experience is preferred, knowledge of how to respond in crisis situations;

crisis response training preferred, knowledge of how to conduct and complete investigations; knowledge of applicable child abuse/neglect laws, ability to train, coach and instruct employees on best practices; ability to modify style of teaching to fit learning needs of individual employees, being skilled in handling the stress and the pressures of dealing with detained youth in a secure setting, being able to read, write, understand, and enforce departmental policies and procedures, being able to become a certified officer in accordance with the Texas Juvenile Justice Department standards, and passing a criminal background screening according to the eligibility requirements set forth in the Texas Administrative Code§344.

Supplemental information includes being committed to achieving excellence in assigned duties, always in service of the county and community, having the ability to earn and keep the trust of fellow employees and the community at large, being dependable as an encouraging force for team morale and in overall attendance, being approachable and ready to help fellow employees and the general public, being a motivating figure that leads by example and fosters a team environment, being efficient and having the ability to improve upon processes and procedures, being resourceful in completing tasks to minimize waste of County tax dollars, working mostly indoors in a 24-hour/7-day confined, security facility, frequent contact with the public, parents of clients, and hostile detainees, being exposed to blood borne pathogens and other bodily fluids, standing, walking, and light lifting of supplies, being able to physically restrain residents exhibiting disruptive behavior in a safe manner in accordance with the behavior management training, being able to pass a pre-employment physical and drug screen, and random drug testing is conducted on all employees.