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Victim Services Supervisor

Job in Waco, McLennan County, Texas, 76710, USA
Listing for: City of Waco, TX
Full Time position
Listed on 2026-07-13
Job specializations:
  • Management
  • Social Work
Job Description & How to Apply Below

Victim Services Supervisor

Minimum Starting Salary: $29.9983 per hour

The City of Waco Seeks:

An experienced and proactive Victim Services Supervisor who is willing to manage the victim services work group for the Waco Police Department. If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position may be for you. Apply today!

Minimum Qualifications

Required:

  • Bachelor's Degree in Criminal Justice, Business, Social Work, Psychology or a related field AND
  • Four (4) years experience in human services or a related setting; or equivalent combination of education and experience.

Preferred:

  • Criminal Justice Experience.

Licenses and Certifications

Required:

  • Must possess a valid Texas Driver's License.

Position Description

Under basic supervision, manages operations and staff of the Victim Services work group for the Waco Police Department (WPD); assures compliance with state laws and regulations.

Essential Functions

  • Manages operations of the Victim Services work group; assures that appropriate services are provided and work is performed in compliance with state laws, City policies and WPD quality standards; interprets policies and procedures governing the confidentiality requirements and release of public records and information.
  • Provides ongoing assistance, crisis counseling and follow-up to the victims of crimes; provides crisis intervention and coordinates special events; addresses community organizations and advocate groups to explain the goals of the Victim Services program.
  • Supervises, trains and monitors staff; reviews work performed and assures that quality standards are met; meets regularly with staff to discuss and resolve technical issues, workload and records system integrity.
  • Reviews work group activities, records and files and prepares summary and status reports.
  • May be required to respond after hours, including holidays and weekends, in the event of a departmental or City-wide emergency.
  • Operates a City vehicle to safely transport people, equipment, and materials between city offices and other locations in and around the city.
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