Victim Services Supervisor

Summary

Minimum Starting Salary: $29.9983 per hour

The City Of Waco Seeks an experienced and proactive Victim Services Supervisor who is willing to manage the victim services work group for the Waco Police Department. If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position is for you.

• Bachelor's Degree in Criminal Justice, Business, Social Work, Psychology or a related field AND
• Four (4) years experience in human services or a related setting; or equivalent combination of education and experience.

• Criminal Justice Experience.

• Must possess a valid Texas Driver’s License.

Under basic supervision, manages operations and staff of the Victim Services work group for the Waco Police Department (WPD); assures compliance with state laws and regulations.

• Manages operations of the Victim Services work group; assures that appropriate services are provided and work is performed in compliance with state laws, City policies and WPD quality standards; interprets policies and procedures governing the confidentiality requirements and release of public records and information.
• Provides ongoing assistance, crisis counseling and follow-up to the victims of crimes; provides crisis intervention and coordinates special events; addresses community organizations and advocate groups to explain the goals of the Victim Services program.
• Supervises, trains and monitors staff; reviews work performed and assures that quality standards are met; meets regularly with staff to discuss and resolve technical issues, workload and records system integrity.
• Reviews work group activities, records and files and prepares summary and status reports.
• May be required to respond after hours, including holidays and weekends, in the event of a departmental or City-wide emergency.
• Operates a City vehicle to safely transport people, equipment, and materials between city offices and other locations in and around the city.