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Call Center Ops Leader - Car Buyer Acquisition
Job in
Waco, McLennan County, Texas, 76796, USA
Listed on 2026-07-17
Listing for:
Byot-Auto-Parts
Full Time
position Listed on 2026-07-17
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
BYOT Auto Parts in Waco, TX seeks a Call Center Manager to lead a team of call center buyers, optimize KPIs, and drive vehicle acquisitions. This in‑person role requires strong leadership, CRM experience with Zendesk, and excellence in coaching, scheduling, and data reporting for upper management.
You will hire, train, and develop staff, manage performance, and ensure exceptional customer satisfaction while guiding strategic improvements across the call center.
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