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Call Center Supervisor — Lead, Coach & Scale Teams
Job in
Waco, McLennan County, Texas, 76796, USA
Listed on 2026-07-24
Listing for:
Serenity Mental Health Centers
Full Time
position Listed on 2026-07-24
Job specializations:
-
Management
Healthcare Management
Job Description & How to Apply Below
Serenity Mental Health Centers in Las Colinas, TX seeks a Call Center Supervisor to lead daily call floor operations, drive quality and efficiency, and manage team output. You will monitor performance, develop staff, and ensure compliance with internal standards in a fast-paced environment.
Ideal candidates have 1+ year of supervisory call center experience, proven KPI impact, and strong coaching abilities.
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