Chief Village Officer

Immediate Subordinates:
Volunteers;
Interns, Work Study Students, Neighbor Care Coordinator

Date Last Revised:
July 2026

The Chief Village Officer (CVO) is responsible for ensuring that Creekside Community Village (CCV) continues to be developed, operated, and maintained at the highest level of excellence. This position is critical in the organization’s growth, particularly as the village operates the first phase and looks to the second. The CVO will be a role model and coach who works collaboratively across the organization to ensure goals are achieved.

The CVO will help provide strategic leadership as CCV grows, with a focus on fundraising, planning and execution, leadership development, effective collaboration, stewardship, and relationship-building.

• 1. The CVO will develop, adopt, and execute a budget (construction and operational) and help develop a strategic plan for the growth and evolution of CCV (alongside MWMW's Strategic Plan). This plan will focus on ensuring a permanent home and supportive community for all neighbors, planning and developing capacity for future growth, and pursuing new funding opportunities in collaboration with the Advancement Team/CCV Fundraising Team (when utilized).
• 2. Lead, coach, and retain a high-performing team with an emphasis on developing capacity in leadership development, strategic analysis, planning, and program budgeting.
• 3. Build a culture of excellence, strong internal collaboration, effective external partnerships, goal achievement, professional growth, and continuous learning among the Resident Care and Property Management teams (as developed).
• 4. Act as a role model and lead the Resident Care and Property Management teams (as developed) in embracing a cultural value that every one of us is a relationship manager with responsibility to connect potential donors and volunteers with the needs of our programs and the neighbors who call CCV home.
• 5. The functions and responsibilities contained in this Position Description are not all inclusive.
• 6. Other duties and requirements may be assigned at any time.
• 7. Represent CCV in the community and consistently evangelize the organization’s mission.
• 8. Attend monthly All-Staff and Program Director meetings.
• 9. Become familiar with GiANT leadership principles while implementing said principles with all personnel and Missionals.

• 1. Help develop feasibility study on Phase Two and beyond to be presented to the Board of Directors to better understand where we’re at currently and help decide whether MWMW can sufficiently and sustainably proceed to the next consecutive phase.
• 2. Remaining Phase One Construction:
  Collaborate with the Owner’s Rep and contractors, monitor construction schedule, address any project delays, assess quality of work, resolve design issues, supervise important events during the build.
• 3. Manage the site by ensuring site is presentable to the public; keeping the site safe and clean.
• 4. Ensure compliance with City of Waco Contribution Agreement and HUD requirements (where applicable).

• 1. Always be available to address Village needs in partnerships with Missional neighbors and staff.
• 2. Consistently improve the operations of CCV with a focus on key performance indicators related to neighbor move-ins, neighbor care, rent collection, community building, neighbor engagement, and overall neighbor happiness and wellbeing.
• 3. Ensure that all aspects of Neighbor Care and Property Management operate consistently and ethically within MWMW's mission in accordance with policies and procedures as well as Fair-Housing laws and applicable codes.
• 4. Establish and monitor staff performance and growth goals, set objectives, and establish priorities, and contribute to staff learning and development with a supportive and relational approach.
• 5. Display and create calm steadiness in managing a wide variety of day-to-day activities, while continuing to lead CCV through growth and change.
• 6. Grow and develop the Resident Care and Property Management teams and create leadership succession strategies that…