Youth Services Specialist

Youth Services Specialist

Waco JC 1700 South New Road
- Waco, TX 76711

Salary Range $20.00 - $20.00 Hourly Position Type Full Time

SUMMARY:

The job involves the activities pertaining to the participants in Goodwill's Youth Program and providing services to youth and their families through partnership with local school districts and youth-serving organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES :
Include the following, other duties may be assigned:

• Promote the general objectives and goals of Heart of Texas Goodwill Industries (Goodwill).
• Interpret Goodwill's programs to the public and other agencies while maintaining good working relationships with those agencies.
• Ensure Goodwill meets or exceeds program standards as by funders, partners, and other local sponsoring agencies.
• Maintain participant files and ensure that confidentiality of all records is maintained.
• Identify appropriate and inappropriate work behaviors, personal and social functioning of participants, instruct them toward planned goals and objectives, and monitor the progress.
• Ensure participant evaluations and case notes are completed and submitted to the referring agency in a timely manner.
• Assist in integration of current and new service programs.
• Conduct professional encounters/meetings with referring agencies and other support personnel concerning participant service programs and behaviors.
• Attend ARD meetings at local school districts and any other support meetings involving participants and/or designated programs.
• Develop Individualized Service Plans for all program participants.
• Assist participants with job placement in the community.
• Conduct in-person, virtual, and off-site classes and other trainings needed by participants using formal training programs or by developing new curriculum.
• Assist in the development and design of individual, classroom based, and virtual training services.
• Assist in the creation of curriculum for training(s) to include instructor's guides, slideshow presentations, participant handouts, tests, assessments, and any other material needed to effectively present and evaluate the material.
• Perform other duties and assignments as directed by the Mission Services management staff.

Leadership Competency
- Team, Departmental, Corporate Leader

Emotional Maturity and Respect
- Manages personal emotions to gain staff confidence by impartially resolving issues. Consistently treats others with professionalism, honor, and dignity.

Integrity
- Manages ethically. Develops and implements processes that are consistently executed with fairness and equity.

Capacity for Change and Innovation
- Serves as principal liaison to manage change.

Interpersonal Skills
- Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience.

Commitment to Development and Empowerment of Self and Others
- Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential.

Commitment to Goodwill's Mission, Vision, and Values
- Manages operations in accordance with Goodwill's Mission, Vision, and Values. Reinforces Goodwill's Mission, Vision, and Values with staff and the community.

Commitment to Diversity, Equity, and Inclusion
- Champions inclusion activities, strategies, and initiatives. Executes inclusion strategies.

Community and Service
- Effectively communicates the benefits and impact of Goodwill's services to stakeholders.

Commitment to Excellence and Customer Service
- Encourages staff accountability for meeting goals and producing high-quality results.

Business Acumen
- Accurately interprets data, policies, and procedures for sound decision-making. Incorporates critical thinking skills into decision-making framework. Directs and ensures compliance with all Goodwill policies/procedures.

Stewardship and Accountability
- Effectively works within financial and budgetary guidelines and report all financial irregularities immediately to management.

QUALIFICATION REQUIREMENTS:

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