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Receiving Manager

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Natural Grocers by Vitamin Cottage
Full Time position
Listed on 2026-02-18
Job specializations:
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below

USD $18.00/Hr.

The Job in a Nutshell

The Receiving Manager is responsible for the successful operation of the receiving department and for training, directing and monitoring all department staff. Department Managers must fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

Applications are accepted by the following date: 02/18/2026.

Responsibilities
  • Providing world‑class customer service as a number one priority.
  • Exemplifying integrity, responsibility, excellence, and adherence to all policies.
  • Accurately receiving all incoming products, including date, accuracy and damage checking.
  • Scanning all incoming and outgoing product.
  • Staging products for efficient delivery to the sales floor.
  • Processing all POs, RPOs, mispicks, invoices and paperwork timely and accurately.
  • Researching and processing all discrepancies.
  • Communicating with department managers regarding delivery issues and vendor out‑of‑stocks.
  • Following up on special orders.
  • Operating a forklift and pallet jack as required.
  • Maintaining a clean and organized back room.
  • Ensuring all in‑stock products/conditions meet company standards.
  • Training and monitoring department personnel, including assigning and following up on tasks.
  • Working with other department managers to cross‑train staff to accomplish all needed tasks.
  • Assisting in interviewing and hiring for department needs.
  • Addressing performance and/or disciplinary issues within the department in collaboration with the store manager.
  • Opening and closing the store, including DSR and the closing cash process.
  • Handling register functions, including backup cashiering, managing customer returns, addressing complaints, and covering register shift changes.
  • Maintaining the safety and security of customers and employees.
  • Managing business disruptions such as loiterers, solicitation, emergency weather situations, and bathroom misuse.
  • Answering customer questions per company standards and policies.
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, running and analyzing reports on BEx, emailing, and utilizing other IS programs as needed.
  • Working a schedule based on store needs, which includes evenings, weekends, holidays. Position requires five days, 40 hours per week and attendance at mandatory store meetings.

In addition to the listed responsibilities, all employees are expected to be "hands on" and to do whatever it takes to get the job done and help the company thrive.

Qualifications
  • High School diploma, GED or equivalent preferred.
  • 1–2 years of retail experience in a grocery or retail environment; natural foods background is a plus.
  • 1–2 years of supervising experience preferred.
  • 1–2 years of receiving experience preferred.
  • Ability to obtain forklift certification.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance.
  • Ability to manage changing priorities and stay focused on the task at hand.
  • Sense of urgency in the completion of tasks.
  • Excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook.

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center managers that might not be listed in this job description.

Benefits

All Crew Members
  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
Full‑Time Crew Members (30+ hours/week)
  • Medical, Dental and Vision Insurance
  • Paid Parental Leave
  • Paid…
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