Chain Manager-Team L

Location:

320 S. University Parks Drive, Waco, Texas

For more than a century, Ben

E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations.

Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser‑Busch products, craft and import beer brands, spirits, and wine.

We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906.

• Consistently demonstrate and model good management and self‑management practices in support of Ben
  
  E. Keith culture
• Hire, train, and develop employees
• Act as a mentor by coaching team; communicate best practices
• Monitor and follow up on any issues needing corrective action
• Provide the sales team with all necessary resources in order for them to achieve maximum execution within their assigned area including instruction, sales data and needed equipment
• Promote available Ben
  
  E. Keith training programs including:
  Busch Selling Skills, Category Management (SPP), Pricing, Draught Installation, Brand Knowledge, Customer Relations and Merchandising Standards
• Ride with team members to observe, coach and challenge them to improve performance
• Utilize all available sales data (AB Score Card, Budnet, Smart Business Reviews, IRI, Sell Downs, Tap Share Report, AB Marketing, WEARS, Market Share and VIP reports) in order to identify opportunities, develop goals and objectives, and increase sales and distribution while following the Account Level Planning Process
• Track and maintain all Equity Agreement documents
• Ensure all Sales Representatives are in compliance with EA and conduct all required “Team Sell” and “Ride‑Withs” for each year
• Continually monitor Sales Representatives’ “Time to Sell”
• Monitor daily POS placements, display building, package/brand placements, sales effectiveness, quality control and total execution thereof in the trade
• Manage “controllables” on a daily basis (out-of-code and damaged product, expenses, deliveries, hotshots, and instances of out-of-stock product)
• Manage day-to-day administration (attendance, vacations, sick days, reports, and various paperwork)
• Visit accounts with and without assigned Sales Representatives as often as possible to build on current relationships and gain feedback regarding level of customer service provided by the Sales Representative
• Assess performance of direct reports against established benchmarks and provide feedback
• Develop the sales team; advise and ensure proper training for all members
• Ensure team members adhere to all company policies and procedures
• Conduct regular field‑based supervision of employee assignments and tasks
• Investigate and address any customer complaints and address with employee as appropriate
• Respond to accident notification and visit accident scenes involving BEK drivers and/or vehicles
• Complete accident reports, set up drug screens, determine cause of accident and take appropriate measures based on the facts of the incident
• Build healthy business relationships and establish good communication with our retail customers
• Develop and maintain the merchandising schedule based on customer or company needs
• Prioritize multiple, competing priorities
• Maintain and keep clean assigned company vehicle at all times
• Project a friendly, professional image at all times
• Attend meetings as required
• Operate all company equipment safely and in a manner consistent with company policy
• Perform other duties as assigned
• Screen, interview, and hire applicants as needed

• Excellent performance in previous BEK career path positions
• Must have the ability to lead others and obtain desired results through motivation, communication, and leading by example
• Strong understanding of beverage industry landscape
• Strong understanding of retail environment
• Ability to learn and use relevant internal computer applications
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) preferred
• Basic computer skills preferred
• Ability to work in a fast paced environment
• Able to…