Loss Prevention Officer; Operations

Job Skills / Requirements

Discover exciting career opportunities with Phoenix Protective Corporation (PPC), where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty.

As part of our commitment to our team, we provide comprehensive benefits — including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP)— ensuring your well-being is always a top priority.

We’re currently seeking professional and motivated Loss Prevention Officers to join our team in the Kennewick / Tri-Cities area. This position plays a critical role in reducing retail shrinkage, identifying theft activity, and maintaining a safe shopping environment.

This is a plain-clothed, in-store security position requiring strong observation skills, discretion, and professionalism. Officers work in coordination with store leadership and PPC management to detect theft, conduct lawful apprehensions, and support overall site safety. If you are observant, detail-oriented, and comfortable engaging with the public in a professional manner, this role offers a strong entry or advancement opportunity within PPC.

• Deter theft and reduce retail shrinkage through active surveillance and floor presence.
• Identify, apprehend, and process shoplifters in accordance with company policy and state law.
• Monitor for irregular or unusual conditions that may create safety or security concerns.
• Maintain detailed and accurate incident documentation.
• Provide assistance to customers, employees, and visitors in a courteous and professional manner.
• Follow established post orders and company procedures at all times.
• Perform additional duties as assigned by site leadership or operations management.
• This is a "Level 2" Unarmed position

At PPC, we believe in continual professional growth. Our officers receive advanced, ongoing training in areas such as:

• Report Writing
• De-escalation
• Defensive Tactics
• OC Foam (Pepper Spray)
• Baton
• Use of Restraints
• TASER
• First Aid

• Genuine interest in the security profession and commitment to PPC’s values.
• Ability to obtain Washington and Oregon State Security Licenses
  .
• At least 18 years of age
  .
• High School Diploma or GED required.
• Valid State Driver’s License, vehicle insurance, and reliable transportation.
• Ability to stand for the duration of scheduled shifts and physically restrain individuals when necessary.
• Strong communication and report-writing skills.
• Basic computer proficiency, including Microsoft Word and Outlook.
• Ability to work aflexible schedule.
• Clean background — no felonies or disqualifying misdemeanors.
• Ability to pass pre-employment drug testing and criminal background screening.
• Previous Loss Prevention experience preferred.

• Wage: $19.00–$22.00 per hour (DOE).
• Full benefits package including Health, Dental, Vision, Life Insurance, PTO, and EAP
  .
• Opportunities for advancement within PPC’s le

High School Diploma
GED

Valid State Drivers License

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, PTO and EAP

This job reports to the Uniform Security Manager

This is a Full-Time position 1st Shift
, 2nd Shift
, 3rd Shift
, Weekends
.

Travel is required occasionally