Police Records Representative

Salary: See Position Description
Location : Waco, TX
Job Type: Full Time
Job Number:
Department: POLICE
Division: POLICE SERV SUPPORT SER
Opening Date: 05/22/2026

Summary

Minimum Starting Salary: $18.4349 per hour
The City of Waco Seeks:

A customer-centered individual with experience in data entry, record keeping, document processing, transcribing, and other office duties. If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position may be for you. Apply now!

Minimum Qualifications
Required:

• High School Diploma or GED.
• One year of customer service and clerical experience OR
• Minimum of 15 college credit hours AND
• Volunteer work, internships, campus involvement, or leadership in school, civic, or service organizations.
• Must complete Police Department Background Packet

Licenses and Certifications
Required:

• Must possess a valid Texas Driver's License.
• National/Texas Crime Information Centers (NCIC/TCIC) within six months from date of hire (this required training is provided in-house).
• Must successfully complete any additional background checks required for the position, which may include a CJIS background check, federal background check, or other applicable screenings (e.g., FAA).

Position Description

Under basic supervision, processes Waco Police Department (WPD) report requests, enters data into secure computer databases, performs research, and provides information within the scope of authority.

Essential Functions

• Performs basic clerical duties in accordance with WPD policy and procedures, including data entry, record keeping and preparing and processing documents; duties may vary according to job assignment.
• Transcribes and processes Officer reports, processes information requests and maintains files and database records; assists customers with payments, reports, applications, and technical documents.
• Processes a variety of public records and requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority.
• Operates a City vehicle to transport property to and from various locations throughout the county, travel to audit and training sites, and transport collected materials to designated agencies or facilities as part of authorized programs or initiatives.

The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.

To learn more about the benefits offered, visit our Benefits page.

Why Work For Waco:

• Meaningful and challenging work
• Make a difference and improve communities
• Competitive
  
  Salary and Benefits
  • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
  • Mandatory TMRS Retirement Plan with a 2:1 City Match
  • Education Assistance Program
  • Paid Parental Leave
  • Employee Assistance
  • Longevity Pay
  • And More!
• Chance to do work you are passionate about
• Desire to give back

01

Do you have a High School Diploma or GED?

• Yes
• No

02

Do you have a valid Texas driver's license?

• Yes
• No

03

This position requires employees to work various shifts including days, evenings, nights, weekends, holidays.

• I have read and understand the above statement.

04

Please understand that this position does not have a set schedule. This position requires that you be flexible and work various days and hours that will include days, evenings, and nights based on the department needs. Are you willing and able to meet this job requirement?

• Yes
• No

05

Shift assignments and days off rotate and vary to meet the needs of a 24-hour/7 days a week operation in an crime scene environment. To be considered for this position, candidates must be available for various shifts and various days off. Are you able to work varied shifts including, days, nights, weekends, holidays and work the schedule as required?

• Yes
• No

06

If hired, you will be required to report in for your shift regardless of inclement weather. The Police department has a very strict attendance and tardiness policy.

• I…