Manufacturing Field Service Technician

Manufacturing Field Service Technician 1

Department: Machine Division (MAC)

Employment Type: Full Time

Location: Waco Mfg and Rebuild

The Manufacturing Field Service Technician 1 performs basic assembly and installation of components by providing mechanical/electrical services that satisfies customer requirements/specifications and achieves departmental goals. This may require working independently with specific direction or as a member of a team.

The incumbent in this position is expected to model the following practices on a daily basis:
1) Demonstrate alignment with the company's mission and core business values;
2) Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Assists in the assembly of custom genset and engine packages to meet customer requirements/specifications
• Removes and installs parts, disassembles, and assembles basic components
• Communicates job progress to supervisor
• Completes assigned jobs and tasks to meet flat rate time and re-work standards
• Completes all assigned Technician Training Path courses, safety training and soft skills training opportunities
• Proactively recognizes potential safety and quality issues
• Maintains company equipment, tools, and work areas in good, clean, and working order
• Works as part of a team to provide basic mechanical/electrical services that meet customer needs and departmental goals
• Demonstrates basic knowledge of estimating, planning, and controlling Work Order/Project costs
• Performs frequent assessment of parts needs, source/order, and supply as project requires
• Learns how to plan engine and component assembly
• Dedication to completing the task at hand including working overtime as required by workload and customer needs
• Works safely at all time and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

• Basic knowledge of equipment and tools, including their design, use, repair, and maintenance
• Exhibits knowledge and adherence to LOTO and other jobsite safety protocols
• Willingness to learn how to interpret and adhere to blueprints, diagrams, and schematics
• Knowledge and proficiency with current computer software, related hardware, and machine electronic systems
• Willingness to learn Low to Medium voltage wiring systems and best practices
• Willingness to learn fluid control systems and best practices
• Knowledge of common manufacturing materials and proper fastener selection
• Ability in selecting the appropriate tools and equipment needed to perform a job safely and effectively
• Ability to replicate tasks multiple times with consistent accuracy
• Knowledge and ability to adhere to safe work procedures and practices
• Ability to critically think and diagnose problems with systems and equipment
• Clear and effective communication skills, both verbal and written
• Excellent organization and time management skills with the ability to work independently and as part of a team
• Ability to follow logical troubleshooting procedures
• Skilled in operating hand tools, power tools, pneumatic tools, and mechanical repair equipment
• Ability to be self-starting, self-motivated, and organize work activities to use time efficiently
• Ability to make precise, coordinated movements with fingers to grasp, manipulate, or assemble small objects
• Ability to read, write, and understand information
• Show a commitment to being dynamic and participating in educational opportunities

Education and Experience:

• High school diploma or equivalent required
• Up to two years of work-related skill, knowledge, or experience preferred

Supervisory Responsibilities:

• None

Travel:

• Up to 75% travel may be expected to include frequent travel to branch sites and customers’ locations
• Extended stays as required which may involve assignments up to 3 weeks or more at a time
• Valid driver’s license
• Ability to obtain a valid Commercial…