Youth Services Specialist

Youth Services Specialist

Salary Range $20.00 - $20.00 Hourly Position Type Full Time

The job involves the activities pertaining to the participants in Goodwill's Youth Program and providing services to youth and their families through partnership with local school districts and youth-serving organizations.

Include the following, other duties may be assigned:

• Promote the general objectives and goals of Heart of Texas Goodwill Industries (Goodwill).
• Interpret Goodwill's programs to the public and other agencies while maintaining good working relationships with those agencies.
• Ensure Goodwill meets or exceeds program standards as by funders, partners, and other local sponsoring agencies.
• Maintain participant files and ensure that confidentiality of all records is maintained.
• Identify appropriate and inappropriate work behaviors, personal and social functioning of participants, instruct them toward planned goals and objectives, and monitor the progress.
• Ensure participant evaluations and case notes are completed and submitted to the referring agency in a timely manner.
• Assist in integration of current and new service programs.
• Conduct professional encounters/meetings with referring agencies and other support personnel concerning participant service programs and behaviors.
• Attend ARD meetings at local school districts and any other support meetings involving participants and/or designated programs.
• Develop Individualized Service Plans for all program participants.
• Assist participants with job placement in the community.
• Conduct in-person, virtual, and off-site classes and other trainings needed by participants using formal training programs or by developing new curriculum.
• Assist in the development and design of individual, classroom based, and virtual training services.
• Assist in the creation of curriculum for training(s) to include instructor's guides, slideshow presentations, participant handouts, tests, assessments, and any other material needed to effectively present and evaluate the material.
• Perform other duties and assignments as directed by the Mission Services management staff.

Leadership Competency
- Team, Departmental, Corporate Leader

Emotional Maturity and Respect
- Manages personal emotions to gain staff confidence by impartially resolving issues. Consistently treats others with professionalism, honor, and dignity.

Integrity
- Manages ethically. Develops and implements processes that are consistently executed with fairness and equity.

Capacity for Change and Innovation
- Serves as principal liaison to manage change.

Interpersonal Skills
- Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience.

Commitment to Development and Empowerment of Self and Others
- Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential.

Commitment to Goodwill's Mission, Vision, and Values
- Manages operations in accordance with Goodwill's Mission, Vision, and Values. Reinforces Goodwill's Mission, Vision, and Values with staff and the community.

Commitment to Diversity, Equity, and Inclusion
- Champions inclusion activities, strategies, and initiatives. Executes inclusion strategies.

Community and Service
- Effectively communicates the benefits and impact of Goodwill's services to stakeholders.

Commitment to Excellence and Customer Service
- Encourages staff accountability for meeting goals and producing high-quality results.

Business Acumen
- Accurately interprets data, policies, and procedures for sound decision-making. Incorporates critical thinking skills into decision-making framework. Directs and ensures compliance with all Goodwill policies/procedures.

Stewardship and Accountability
- Effectively works within financial and budgetary guidelines and report all financial irregularities immediately to management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have at minimum:

• A bachelor's degree in counseling, education, social services, sociology, or psychology and
• At least one year of full-time experience working with youth.

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability…