Community Service Coordinator

Job Title

Essential Functions

Establishes and maintains accurate case files through significant documentation, data entry, and scanning in the CSCD's computerized offender case management system

Interviews probationers and/or defendants on supervision who are court-ordered to perform community service restitution (CSR) with the purpose of determining the skills and abilities of the individual

Assigns probationers and/or defendants to perform CSR hours with community non-profit agencies which corresponds with the CSCD's CSR Program

Tracks progress and informs Community Supervision Officers (CSOs) and probationers and/or defendants of progress, noncompliance, and successfully completion of CSR Program

Monitors, verifies and enters program participation information of probationers and/or defendants officially assigned to the CSCD's CSR Program

Responds to telephone inquiries from agencies, probationers and/or defendants, and CSOs

Prepares and updates all Community Service Restitution (CSR) records in the CSCD's computerized offender case management system in a timely fashion upon receipt of records from the assigned agency

Plans and implements special projects through collaborative efforts with community nonprofit agencies

Maintains up to date Reciprocal Agreements with non-profit agencies utilized

Consults with CSOs to determine program participant eligibility

Identifies, recruits, and makes regular professional presentations to nonprofit agencies within the community

Conducts agency site visits as assigned

Provides testimony regarding client's participation in the CSR Program when required in Court(s)

Responds to telephone inquiries from agencies, participants, CSOs, the Courts, and other CSCD Staff

Recommends program procedures and policies changes to CSCD administration

Prepares correspondence for participants and CSR agency providers

Prepares and submits statistical reports on the number of CSR hours completed and the fiscal impact the community service program provides the community

Regular attendance and timeliness are required

Participates in special projects and performs other related duties as assigned by assigned Staff Operations Manager, Deputy Director and/or CSCD Director LIMITATIONS AND DISCLAIMER:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

EDUCATION:

Required:

High school diploma and/or GED. Associate's degree (preferred)

SKILLS ~

EXPERIENCE:

Required:

Knowledge of laws related the application of community service restitution

Knowledge of Community Justice Assistance Division's (CJAD) standards regarding community service restitution programs

Effective interpersonal skills in dealing with offenders, public, and co-workers

Demonstrated experience in managing multiple tasks with competing priorities and deadlines

Ability to use sound analytical reasoning to solve difficult or complex problems

Documented willingness to work and to exceed minimum expectations

Ability and means to travel as needed

Willingness to adhere to policies of the CSCD and support the CSCD Administration despite pressure exerted by others

Effective conflict resolution skills

Ability to cooperate and collaborate with others of diverse backgrounds, cultures, or interests

Demonstrated ability to contribute to a workplace culture that is consistent with and emphasizes the CSCD's Mission, Vision, and Values

Must have a valid Texas Driver's License

Must provide proof of current automobile liability insurance

Must have a working and reliable vehicle

DISCLAIMER:
McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past ten years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually. All Employees Must be committed to achieving excellence in assigned duties, always in service of the county and community Must have ability to earn and keep the trust of fellow employees and the community at large Must be approachable and ready to help fellow employees and the general public

ENVIRONMENTAL FACTORS:
The work environment characteristics described here are representative of those an employee may encounter:

Works indoors and outdoors

Comes in contact with criminal courts, courthouse personnel, law enforcement and community agencies

Works with individuals who are on supervision for felony and/or misdemeanor offenses

Requires a 40-hour week (Monday through Friday) under potentially stressful conditions (This position may be required to work a flexible schedule based on the needs of the CSCD.)

PHYSICAL DEMAND REQUIREMENTS:

Reading procedures, policies, standards, case files, reports, etc.

Reading,…