E-Commerce Specialist
Listed on 2026-02-16
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Customer Service/HelpDesk
Customer Service Rep, Ecommerce
Description
As an E-Commerce Specialist, you'll support online sales. Responsibilities include overseeing team operations, maintaining website content and handling customer inquiries.
Key Responsibilities Customer Service- Address inquiries and resolve order issues.
- Oversee pickup services and ensure smooth transactions.
- Minimize loss and ensure food safety.
- Conduct inventory checks and audits as assigned.
- Work with other departments to support operations, primarily front lanes and shoppers assistant
- Other duties as assigned.
Previous customer service and cashier experience preferred.
E-commerce or website management experience is a plus.
Strong organizational and multitasking abilities.
Ability to prioritize tasks, efficiently manage time, and handle multiple responsibilities.
Proficient in basic math and financial tracking.
Comfortable with Microsoft Office applications and online platforms.
Energetic, goal-oriented, and self-motivated.
Dependable with strong attention to detail.
Able to work effectively under pressure and adapt to changing priorities.
Must be able to speak, read, and write in English.
Strong verbal and written communication skills.
Proven ability to work collaboratively with others and maintain a positive team environment.
- Fast-paced environment
- Ability to work both individually and as part of a team
- Flexible and may include:
Daytime, Evenings (including closing shifts), Weekend, and some holidays
- Medical, Dental, Vision
- 401k
- Employer Paid Life Insurance
- Long Term & Short Term Disability
- Hospital, Critical Illness, Accident
- Paid Vacation and Paid Holidays
- Sick & Safe Time
- Shift differentials for working Sundays & Holidays
- 10% discount at any Mackenthun’s locations
- Referral bonuses
- Dietitian services
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