Customer Care Representative-Waconia

Position Overview

Position: Customer Account Specialist

Location: Waconia, Minnesota

Work Setting: Onsite at our professional office

Shift: 8‑hour Day shift

Pay: $21.00 per hour

• Be the friendly voice on the phone, email responder, and chat expert, building strong relationships with customers.
• Take charge of the entire order process, ensuring accuracy and timeliness.
• Share product knowledge and guide customers to the best solutions.
• Coordinate with designers, installers, and end customers to keep projects running smoothly.
• Deliver top‑notch service that leaves lasting impressions.

• High school diploma required; associate's or bachelor's degree is a plus.
• 1–2 years of customer support experience, preferably in cabinets or related industry.
• Creative, innovative, and ready to engage with customers.

• 401(k) matching program.
• Comprehensive health coverage, including dental and vision insurance.
• On‑the‑job training and development programs.
• Paid time off and holidays.

Cabinet Works Group is an equal opportunity employer and prohibits discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Cabinet Works Group is an E‑Verify employer. E‑Verify is an internet‑based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.