Customer Care Representative

Job Title:

Customer Account Specialist

Location:

Waconia, Minnesota

Work Setting:
Onsite at our professional office with beautiful views

Shift: 8‑hour Day shift

Pay: $21.00 per hour

• Customer Interaction: friendly voice on phone, helpful email responder, and go‑to expert in chat, building strong relationships through stellar service.
• Order Management: take charge of the entire order process, ensuring everything is accurate and timely.
• Product Consultation: share product knowledge and guide customers to the perfect solutions for their needs.
• Customer Advocacy: coordinate with designers, installers, and end customers to make sure everything runs smoothly.
• Quality Service: deliver top‑notch service that leaves a lasting impression on every customer.

• Education:
  
  High School diploma required;
  Associate’s or Bachelor’s degree is a plus.
• Experience:
  
  1–2 years in customer support; experience in the cabinet or related industry is a plus.
• Skills:
  
  creative, innovative, and always ready to engage.

• 401(k) matching program
• Comprehensive health coverage, including dental and vision insurance
• Professional growth through on‑the‑job training and development programs
• Work‑life balance with paid time off and holidays

The Company is an equal‑opportunity employer and prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other characteristic protected by law. The Company is a federal E‑Verify employer.