Customer Care Representative I

Customer Account Specialist

At Cabinet works Group, you'll become part of a vibrant and evolving team that's setting the standard in the industry. We don't just build cabinets—we build life into the kitchen! Our dynamic culture is fueled by collaboration, creativity, and a shared commitment to excellence.

Position:
Customer Account Specialist

Location:

Waconia, Minnesota

Work Setting:
Onsite at our professional office with beautiful views

Shift: 8-hour Day shift

Pay: $21.00 per hour

If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinet works Group—the largest exclusive kitchen cabinet manufacturer in the U.S.—is the perfect place for you! Our people are the heart of everything we do, and together, we bring life into the kitchen!

What's in It for You?

• Unmatched Training:
  Kick off your career with 3 months of immersive, in-office training that sets you up for success.
• Collaborative Culture:
  Work alongside a supportive team that's always ready to help you shine.
• Diverse Daily Tasks:
  Keep your workday exciting with a mix of customer interactions, order management, and more.

Your Role at Cabinet works Group:

• Customer Interaction:
  Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat—building strong relationships through stellar service.
• Order Management:
  Take charge of the entire order process, ensuring everything is accurate and timely.
• Product Consultation:
  Share your product knowledge and guide customers to the perfect solutions for their needs.
• Customer Advocacy:
  Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly.
• Quality Service:
  Deliver top-notch service that leaves a lasting impression on every customer you connect with.

What You Bring to the Table:

• Education:
  
  High School diploma required; an Associate's or Bachelor's degree is a plus!
• Experience:
  
  1-2 years in customer support experience (in the cabinet or related industry is a plus).
• Skills:
  
  You're creative, innovative, and always ready to engage.

Perks & Benefits:

• 401(k) Matching:
  Secure your future with our generous matching program.
• Comprehensive Health Coverage:
  Including Dental & Vision Insurance.
• Professional Growth:
  Take advantage of on-the-job training and development programs.
• Work-Life Balance:
  Enjoy paid time off and holidays to recharge.

Don't miss your chance to be part of something bigger. Apply today and let's build the future together at Cabinet works Group!