Telecommunicator Job Waconia area,Minnesota USA,Healthcare

Purpose of Job

This position is responsible for comprehending and coordinating communications and data between emergency and/or public safety units via a variety of telecommunication methods.

Job Functions

Gathers information and dispatches appropriate resources to emergency/non-emergency requests.

Provides effective coverage of geographic area by strategic deployment of vehicles and appropriate mutual aid coverage.

Maintains status of vehicle/equipment breakdowns, services and reporting mechanisms.

Demonstrates knowledge of all phone lines and appropriately gathers and disseminates information on a timely basis.

Provides appropriate medical instruction to callers.

Demonstrates working knowledge of monitoring devices and takes appropriate action when needed.

Provides clerical support for the department billing procedures.

Provides professional and courteous customer service to internal and external customers.

Performs other duties as assigned.

Minimum Education /Work Experience

High school graduate or equivalent
Must have home telephone/cell phone

Knowledge/Skills/Abilities

Strong interpersonal, verbal and written communication skills
Ability to meet and maintain the necessary background checks as aligned with position functions
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
CRT experience
Ability to perform in a high stress area
Ability to relate confidence with patients, physicians and staff and project a positive first impression
Ability to assimilate information for thorough and concise record taking under difficult and stressful situations
Ability to type accurately
Ability to multi-task and prioritize without specific guidelines
Demonstrated map reading skills
Ability to respond appropriately to unpredictable situations and diverse patient populations
Capable of making independent decisions with the use of good critical thinking and problem solving skills
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

License/Certifications

EMD Certification (or obtain within 6 months of hire)

Preferred Qualifications

Emergency dispatch experience
Medic First Aid training or equivalent

Link to Employee Health Physical Demands

Compensation

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Benefits

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. to view the benefits available.