Telecommunicator

• Location 500 S. MAPLE STREET,Waconia, MN, 55387,United States
• Base Pay $26.39 - $40.57 / Hour
• Job Category Dispatch
• Employee Type Part Time Benefit Elig
• Manage Others No

This position is responsible for comprehending and coordinating communications and data between emergency and/or public safety units via a variety of telecommunication methods.

Gathers information and dispatches appropriate resources to emergency/non-emergency requests.

Provides effective coverage of geographic area by strategic deployment of vehicles and appropriate mutual aid coverage.

Maintains status of vehicle/equipment breakdowns, services and reporting mechanisms.

Demonstrates knowledge of all phone lines and appropriately gathers and disseminates information on a timely basis.

Provides appropriate medical instruction to callers.

Demonstrates working knowledge of monitoring devices and takes appropriate action when needed.

Provides clerical support for the department billing procedures.

Provides professional and courteous customer service to internal and external customers.

Performs other duties as assigned.

• High school graduate or equivalent
• Must have home telephone/cell phone

Strong interpersonal, verbal and written communication skills

Ability to meet and maintain the necessary background checks as aligned with position functions

Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

CRT experience

Ability to perform in a high stress area

Ability to relate confidence with patients, physicians and staff and project a positive first impression

Ability to assimilate information for thorough and concise record taking under difficult and stressful situations

Ability to type accurately

Ability to multi-task and prioritize without specific guidelines

Demonstrated map reading skills

Ability to respond appropriately to unpredictable situations and diverse patient populations

Capable of making independent decisions with the use of good critical thinking and problem solving skills

Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

• EMD Certification (or obtain within 6 months of hire)

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.