IT Service Desk Lead Process, SLA
Job in
Waconia, Carver County, Minnesota, 55387, USA
Listed on 2026-02-16
Listing for:
3KeyLogic
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Project Manager, Technical Support
Job Description & How to Apply Below
A leading IT consulting firm based in Minnesota seeks a Service Desk Team Supervisor. The role involves overseeing help desk operations, providing excellent customer service, and managing a team of Service Desk Analysts. Candidates should have at least 5 years of experience in technical support, demonstrated leadership abilities, and a strong understanding of IT systems. The position offers a competitive salary with benefits including medical, dental, vision insurance, and a 401K plan.
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