Part Time: Customer Service Representative

• Location 1392 High St,Wadsworth, OH, 44281,United States
• Base Pay $20.00 - $22.00 / Hour
• Employee Type Part-Time Non-Exempt
• Required Degree NONE
• Manage Others No

We are looking for an enthusiastic, motivated, and customer-focused Customer Service Representative to join our growing team! This is more than just a customer service role — it’s an opportunity to build a long-term career with a company that values hard work, positivity, and growth from within.

As a key member of our team, you will play an important role in creating a positive experience for our customers through phone, email, and in-person interactions. We are seeking someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering exceptional service every day.

Starting pay for this position is $20.00 per hour
, with opportunities for growth and advancement. Employees who demonstrate strong performance and reliability will be eligible for a $1.00 pay increase after 6 months
, and an additional $1.00 increase after 1 year based on a positive performance review.

• Respond to customer inquiries and resolve concerns professionally and efficiently
• Provide exceptional customer service through phone, email, and face-to-face communication
• Utilize strong communication and phone etiquette skills to assist customers with confidence and professionalism
• Analyze customer needs and provide personalized solutions
• Perform accurate data entry and maintain organized customer records
• Collaborate with team members to resolve issues and support daily operations
• Help create a positive, team-oriented work environment

• Part-time hours with flexible scheduling options
• Opportunities for daytime, evening, or weekend shifts depending on availability
• Ideal for candidates seeking work-life balance, supplemental income, or a flexible work schedule

We are looking for dependable team members who enjoy helping others and thrive in a customer-focused environment.

• Previous customer service experience preferred, but not required
• Experience with phone systems, scheduling, or customer-facing software is a plus
• Ability to multitask and stay organized in a fast-paced environment
• Strong attention to detail and problem-solving skills

• Excellent communication and interpersonal skills
• Friendly, professional, and customer-oriented attitude
• Ability to work independently and as part of a team
• Basic computer and data entry skills
• Adaptability and willingness to learn

EEO:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.