Product Specialist - Audi​/Volkswagen

Overview

Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH markets through nine enthusiast‑focused websites (ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off‑Road, RCI Off‑Road and EVANNEX). EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs by providing parts, content, knowledge and support to bring their vehicles to life.

EAH also serves a global network of specialty installer shops that offer a “Do it For Me” option. The leadership team has delivered strong organic growth, market‑leading profitability, completed multiple acquisitions and plans continued expansion of served markets via acquisition.

EAH is owned and supported by Cortec Group, a premier private‑equity firm that has invested millions to expand EAH’s operations, facilities, technology and leadership. Recently expanded the primary distribution center and is implementing enterprise‑level ERP, WMS and OMS systems.

Product Specialist – Audi/Volkswagen. Responsibilities include maintaining the product catalog for Audi/Volkswagen vehicles, ideating, onboarding and merchandising new products and brands, and providing product support to customer‑facing teams. The role gathers customer insights from sales reps, forums and social sites to select compelling products and optimise the shopping experience across nine banners and 20+ in‑house brands.

Location:

Wadsworth, OH; meaningful travel required.

• Analyze and act on feedback from forums, email marketing and social media to improve the customer experience by creating and maintaining a best‑in‑class product catalog for Audi/VW.
• Partner with other product departments and Sales/Marketing to provide the best product offering.
• Define clear sales expectations and cannibalization analysis for each product line considered for onboarding.
• Write engaging and informative product detail page copy.
• Set competitive pricing that follows vendor pricing rules.
• Provide sales and after‑sales support for Audi/VW products.
• Merchandise products attractively on the customer‑facing website with appropriate category locations and vehicle fitments.
• Ensure accurate forecasting of projected volume and partner with Stock & Procurement to secure adequate inventory.
• Maintain existing Audi/VW product catalog across OEM, aftermarket and performance sectors.

• Create and maintain a best‑in‑class Audi/VW OEM, aftermarket and performance product catalog.
• Become the lead Audi/VW phone and email support resource for customer‑facing teams.
• Expand the product catalog across segments (OEM, aftermarket, performance).
• Collaborate closely with marketing and product teams for new brands and product lines.
• Demonstrate ownership of the Audi/VW product catalog.
• Build win‑win partnerships with vendors.
• Earn a competitive compensation package including Medical, Vision and Dental coverage, a 401(k) retirement plan and paid vacation.