Seasonal Desk Clerk - Sequoyah State Park Lodge

Seasonal Desk Clerk - Sequoyah State Park Lodge

The Front Desk Clerk will work with all lodge departments and lodge guests to prioritize the reservation and stay experience for the visitor at a state lodge. This position reports to the Front Desk Manager and general lodge management.

Sequoyah Lodge is located in Sequoyah State Park with 150 lodging accommodations: 104 Lodge Rooms & Suites, 44 Duplex & Quadplex Cottage Units, a Lakehouse Cottage that sleeps 14, and a Bunkhouse that sleeps 38.

• Answers telephones, takes messages, and provides information about lodge and park facilities
• Receives walk-in and phone-in reservation requests
• Check guests into accommodations, validates parking
• Posts charges to guest accounts, including necessary corrections and transfers
• Collects charges, processes credit card vouchers, and closes guest accounts
• Reconciles and balances shift accounts
• Checks in/out recreation equipment, golf carts, etc. to lodge guests
• Assists with gift shop at front desk with sales and restocking merchandise
• Prepares various reports under general direction
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs
• Performs general housekeeping in public areas of the lodge
• Performs other related duties as assigned

• Knowledge of methods and procedures concerning public contact; telephone procedures; and arithmetic
• Skill in communicating effectively, both orally and in writing
• Skill in operating personal computers

Applicants tentatively selected for this position will be required to submit a background check.

One (1) year of experience in public contact work, in a customer service-related field; general office clerical work; OR an equivalent combination of education and experience.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.