IT​/Tech Operator, Telecoms Engineering

Operator I

Full Time Technical Wahiawa, HI, US

Salary Range: $40.00 To $45.00 Hourly

Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business which provides services and solutions in the areas of Cybersecurity Services, Information Technology Services, Professional and Technical Services, Environmental Services, and Healthcare Services to the Department of Defense and other Federal agencies.

HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Life insurance
• Professional training reimbursement
• 401K
• Disability insurance
• and much, much more!

Job Description: Under the supervision of the Operations Manager, the Operator I (CSWF) shall perform the following duties:

Duties and Responsibilities
:

• Augment 24x7x365 operation and maintenance of the facility, consisting of Teleport commercial SATCOM equipment, C, Ku, KA and MILCOM UHF, EHF, L and X band satellite ground terminals/station equipment.
• Operate baseband multiplexing, switching, and routing equipment, new-fielded COTS equipment and systems.
• Activate and provide telecommunications services in accordance with Telecommunications Service Orders, Gateway Access Authorizations, Satellite Access Authorization and will demonstrate knowledge in theory and practicality of RF physics as pertaining to satellite communications to include Time Division Multiple Access (TDMA) and Frequency Division Multiple Access (FDMA).
• Operate and monitor all installed satellite earth terminals, modems, and associated baseband equipment at the SATCOM facility.
• Operate various encryption devices. Strap, key load, and verification of lock for all installed encryption equipment.
• Use various test equipment to include spectrum analyzer and digital communications systems analyzers for testing and isolating faulty trunks, circuits, or equipment.
• Provide updates and proper reporting to immediate supervisor of any faulty equipment for upper-level maintenance action. Use various order wire circuits for all required reporting and troubleshooting with distant end users in support of MILSATCOM/Commercial satellite operations control centers.
• Take initial trouble calls from distant end users and proceed with trouble shooting and testing procedures without excessive guidance. Provide required notification of higher authority and problem escalation on time.
• Operate all information systems and their associated applications for the control, monitor and configuration of equipment in support of SATCOM operations.
• Originate all written reports, to include routine 24, After-Action Reports, HAZCON, Detailed Outage Reports and Daily Equipment Status Reports and other reports as required

Education/Certification Requirements
:

• Certifications / Licenses:
  Must be minimally IAT Level II certified with appropriate baseline security and operating system/computer enviornment (OS/CE) certification in accordance with DoD 8570. 1-M and SECNAV-M 5239.2)
• 5+ years' experience performing similar work in a related field required
• Knowledge of electricity and radio theory, including transistors, solid-state componenets, traveling wave tube theory, and digital and timing techniques applying to digital network operations and related to expuipment maintenance is mandatory;
  Page 16 of 24 Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC) 20 Dec 2024 and interpretations of management information data, technical orders, blueprints, wiring digarams and schematic drawings.
• Ability to work emergency callouts on a 24-hour rotating shift.

HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.