Guest Service Agent, Vacation Ownership at Ocean Tower - Hilton Waikoloa Village
Job in
Waikoloa, Hawaii County, Hawaii, 96738, USA
Listed on 2026-02-25
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests and complete the registration process;
Assist guests with check-out including handling payments and currency;
Use up-selling techniques to promote hotel services and maximize occupancy;
Respond to guest inquiries and resolve issues in a timely manner;
Field guest complaints and negotiate solutions for guest satisfaction
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