Front Service Attendant; Graveyard - Waikoloa Village

Front Services Attendant

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Services Attendant, you’ll greet and assist guests on arrival and departure – spreading warmth by delivering memorable experiences for every guest.

• Support seamless arrivals and departures: greet arriving and departing guests, manage traffic flow at the lobby entrance, and assist with luggage.
• Facilitate guest vehicle parking: collect keys, issue claim tickets, and transport guest vehicles safely and efficiently between the hotel driveway and designated parking areas.
• Tag and track guest belongings: read luggage tags, issue claim tickets, and ensure accurate handling and delivery of guest items.
• Handle guest items with care: retrieve, transport, store, and organize guest luggage, packages, and boxes from vehicles and luggage storage areas.
• Coordinate transportation needs: arrange taxis or other guest transportation services upon request.
• Delight our guests: bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner.

What it takes to make the stay: a passion for spreading the light and warmth of hospitality
, acting with integrity and always doing the right thing; inspiring others through leadership
, believing in teamwork to drive best outcomes; a sense of ownership and accountability; and a focus on the now
, bringing urgency and discipline to every moment.

• Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through the Go Hilton travel program.
• Own a piece of Hilton – through the employee stock purchase program (ESPP), invest in Hilton shares at a 15% discount.
• Paid parental leave – for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – access dedicated caregiving concierge services.
• Crisis concierge – a compassionate point of contact for practical and emotional support.
• Mental health resources – free counseling and support through the best‑in‑class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – recharge, relax, and take time for what matters most.
• Health & welfare benefits – a variety of health plans that cover medical checkups, dental cleanings, new glasses, etc.
• Financial security for your future – retirement plans that make it easier to save for what’s next.
• Benefits availability may vary depending on location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.