Front Office Manager

As a Front Office Manager, you will manage, direct and coordinate all efforts of the Front Desk, Reservations, Night Audit, Telephone Operations, Bell and Club Services functions to ensure outstanding owner and guest services. Accountable for the effortless and seamless movement of guests in and out of the resort providing exceptional levels of guest service through the guests stay. Act as Manager on Duty on occasion and respond to emergency calls.

Commitment and dedication to our Service culture is an expected behavior to be displayed towards our guests and team members at all times.

We offer an excellent benefits package to our full-time Team Members that include:

• Salary range: $60,000 - $70,000/per year
• Daily Pay!
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

The primary shift assignment will be evening shifts. Must be flexible to work mornings, days, weekends, and holidays, with schedules adjusted based on business needs.