Retail Sales Associate Waikoloa

** At this time we are considering on-island candidates only.**

Pay: from $16/hour

Availability: Part-Time (20+ hours) or Full-Time (40 hours)

Shifts are based on operation hours of 8am-9pm. Current shift priorities include the following:

• Open availability (open–close schedules) is preferred
• Weekend availability is required

We are currently seeking
Sales Associates to join our team at Whalers General Store inside Waikoloa Beach Resort.

Sales Associates provide friendly and efficient retail customer service while supporting the daily operations of the store. Responsibilities include operating computerized cash register systems to provide accurate checkout services, assisting customers with locating merchandise, and bagging purchases when needed. Sales Associates also help maintain a clean and organized store environment and assist with stocking merchandise and supplies to ensure product availability for customers.

This role frequently interacts with hotel guests, visitors, and local customers, and plays an important part in creating a welcoming and positive shopping experience while meeting the standards of excellent World Class customer service standards under company policy.

Responsibilities include but are not limited to:

Greet customers and provide friendly, helpful service.

Assist customers in locating products and answering basic questions about merchandise.

Provide accurate and efficient checkout using the store’s computerized POS system.

Bag customer purchases when needed and ensure a smooth checkout experience.

Assist with stocking shelves, coolers, and displays to maintain product availability.

Help receive and organize merchandise deliveries.

Ensure products are properly displayed, labeled, and rotated as needed.

Maintain a clean, organized, and well-presented store environment.

Support general store upkeep, including organizing merchandise and maintaining displays.

Follow proper cash handling procedures and company operational standards.

• High school diploma or equivalent combination of education and experience.
• Previous cash handling and POS systems experience, preferred.
• Previous retail or hospitality experience is a plus.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, and division) to process payments, provide change, and reconcile cash at the end of a shift.
• Ability to communicate clearly and professionally with customers, coworkers, and management.
• Ability to read and identify merchandise items and operate computerized cash register systems.
• Ability to lift, carry, and maneuver items weighing up to 35 pounds
  .
• Demonstrates a positive, service-oriented attitude and a commitment to providing a welcoming customer experience.
• Must possess a valid TB clearance as required by local regulations.
• Must comply with all company policies, procedures, and workplace requirements.

• Flexible Schedules
• Medical, Dental, and Vision Coverage
• Paid Vacation and Sick Time
• 401k Retirement Plan with Company Match
• Voluntary supplemental benefits through Aflac

** Eligibility is dependent on position and status of full-time, part-time, or casual.

With a commitment to diversity and inclusion, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by federal, state or local laws.

High School or better.

Cash Handling and POS Systems

Retail or Hospitality

Customer Service

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.