Eligibility Worker - Department Of Human Services - Oahu; Wikiwiki
Listed on 2026-02-12
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Government
Healthcare Administration, Government Administration, Public Health
Join to apply for the ELIGIBILITY WORKER I - OAHU role at State of Hawaiʻi
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Join to apply for the ELIGIBILITY WORKER I - OAHU role at State of Hawaiʻi
Recruitment Number 23-0498
These positions are located within the Department of Human Services in the Benefit, Employment and Support Services Division (BESSD) and Med-QUEST Division (MQD).
Recruitment Information
Recruitment Number 23-0498
These positions are located within the Department of Human Services in the Benefit, Employment and Support Services Division (BESSD) and Med-QUEST Division (MQD).
Salary: $3,748 to $4,742 per month (SR-12, Step C to I).
Note:
Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.
The period of eligibility for this recruitment will be three (3) months for applicants who meet Minimum Qualification Requirements.
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Duties Summary
BESSD provides eligible clients with monthly benefits that supplement such essentials as food, clothing, and shelter, and childcare or those with school-aged children. BESSD Eligibility Workers determine the initial and continuing eligibility of applicants/recipients for the financial assistance, supplemental nutrition assistance, and childcare subsidy programs.
MQD provides eligible low-income adults and children access to health and medical coverage through managed care plans. They determine the initial and/or on-going eligibility of applicants/recipients for the State's medical assistance programs.
As an entry level trainee, the Eligibility Worker I receives training in the philosophy, goals, functions, policies and procedures of State and Federal Public Assistance programs; recommends and/or determines eligibility for public assistance on selected cases; and performs other related duties as assigned.
Minimum Qualification Requirements
To qualify, you must meet the following requirements:
Legal Authorization To Work
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Education Requirement: Applicants must possess experience which demonstrated a high degree of verbal skill and the ability to read, comprehend and apply written directions and perform basic mathematical computations, including percentages and averages. This experience may be met from part-time and/or unpaid work. There must, however, be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis.
This requirement may also be met by possession of a high school diploma, or equivalent.
General Experience Requirement: Three (3) years of work experience which involved public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data.
Substitution Allowed: Successful completion of thirty (30) semester credit hours of coursework from an accredited college or university may be substituted for the General Experience on a year-for-year basis.
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please .
03082:052919:03:
MA
Other Information
The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: (Use the "Apply for this Job" box below).-cancellation
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the…
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