Alarm Field Project Manager

About Us

Alert Holdings Group LLC has built a reputation as a full-service life and safety provider of the highest quality products and services since 1962. With offices on Oahu, Maui, Big Island and Kauai we are able to provide standardized services statewide for life and safety systems like none other. We protect nearly 33,000 residential and commercial customers.

The Field Project Manager is responsible for the overall management and success of all installation jobs, including engineering/engineering support, requisitioning parts, managing project life cycles, planning job timelines, forecasting labor needs, verifying job accuracy, performing jobsite walkthroughs, and problem resolution. The Field Project Manager is responsible for ensuring safety, quality, cost containment, efficiency, and effectiveness of jobs from conception to completion.

• Identify appropriate project timelines for deliverables and completion dates by working with customers, Operations Coordinators, Sales Team, and District Manager.
• Proactively schedule jobs to maximize the schedule, use time efficiently, and plan for foreseeable and unforeseen changes and emergencies.
• Assist Sales Team in identifying appropriate time necessary to complete job.
• Work with Operations Coordinators to schedule jobs.
• Schedule final start-up and training with customers.

• Maintain thorough, detailed, and accurate notes and documentation in Sedona throughout the job lifecycle, and communicate the same with Project Coordinators.
• Communicate project progress and changes directly with customers, Sales Team, and Project Management Team.
• Conduct and/or participate in project meetings.
• Coordinate, engineer, and communicate detailed descriptions of change orders.
• Address adds, changes, and requests for information (RFI’s) with contractors and subcontractors as needed.
• Ensure job errors are reported, the focus remains on the customers’ experiences, and that errors are communicated to all stakeholders in an educational way to promote prevention of the errors in the future.

• Verify parts-and-systems compatibility.
• Verify that correct parts are ordered and received.
• Assist Sales Team in identifying correct part numbers for proposals and/or work orders, including providing part numbers and costs.
• Coordinate shipping dates of all job-related materials, and expedite materials when necessary.
• Ensure all parts selected, ordered, and received are correct based on the scope, proposal, walkthrough, and/or work order.
• Perform parts reconciliation to ensure that all parts are acquired in time for installation schedule.
• Stage job materials upon receipt.
• Ensure materials are efficiently utilized to limit unnecessary returns and/or losses.
• Ensure Technicians have all materials necessary to complete jobs.
• Assist Technicians in identifying and securing proper truck stock.
• Promote organization of Technicians’ truck stock.
• Review tools on hand and ensure Technicians have all necessary tools to complete jobs.

• Gain full understanding of job scope proposed by Sales Team and customers.
• Assist in creating scope of work as needed.
• Set expectations with Sales Team for chargeable project management time and installation labor needed to complete a job.
• Perform site inspections and/or walkthroughs as assigned by Branch Manager.
• Establish first and second customer communication and contact info.
• Assist in pre-engineering tasks as assigned by Branch Manager.

• Communicate with all stakeholders throughout the project life cycles to ensure thorough and quality completion of…