Housing Navigator; Case Manager

Ka Hale A Ke Ola Homeless Resource Centers, Inc.

We are seeking an experienced case manager to support chronically homeless and homeless veteran clients. Under the direction of the Housing Program Manager, you will provide client advocacy, case management, benefit establishment, and linkage to mental health, substance abuse, and other supportive services to help clients develop a plan that addresses barriers, increases income, and allows them to remain in permanent housing.

Benefits include medical, dental, vision coverage, a 403(b) retirement option with matching contributions, and generous paid time off.

• Provide navigation services designed to assist clients and their families obtain stability
• Provide onsite case management services in the areas of social events, employment linkage, benefits establishment, and other services as needed to assist in reaching housing plan
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses need for housing, services, crisis intervention, and continuity of care planning and coordination
• Identify each area in which clients will need assistance to accomplish their outlined goals and objectives (ie. scheduling appointments, applying for public benefits, identifying subsidized housing, etc.)
• Encourage and promote an environment that is strength based to assist clients in meeting their housing goals
• Maintain client related data tracking systems, including case notes and complete HMIS entries
• Prepare case related reports
• Generate client data for monthly reporting
• Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with state, county and KHAKO guidelines
• Identify new and existing opportunities and build strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities.
• Attend collaborative meetings
• Network with other agencies, coalitions, and local community meetings
• Actively participate in staff meetings and trainings
• Other duties as assigned

Two years related experience in case management services, housing, homeless, and mentally ill populations.

• Computer skills with proficiency in Microsoft Office. HMIS training a plus.
• Demonstrate a s part of a working team
• Strong written and verbal communication skills
• Must maintain and execute confidential information
• Highly motivated self-starter and the ability to coordinate multiple projects/tasks simultaneously in a high‑pressure environment.
• Ability to work with diverse communities and exercise mature judgment
• Problem solving and conflict resolution skills

Employment Type:

Full Time