Assistant Culture Manager

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani — meaning “mountain reaching heaven” — is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, Canoe House oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information:

Follow Mauna Lani on Facebook and Instagram @Mauna Lani Auberge

The base annual salary for this position is $80k.

Our Commitment to Excellence:
Kina’ole in Our Execution, Pono in Our Hearts and Decisions

• Mālama (Stewardship) See Something, Do Something — Mauna Lani is Always Perfect
• Kulena (Responsibility) Take Personal Ownership of Every Guest Experience
• Aloha (Love and respect) Escort Every Guest Personally and Build a Connection
• Hoʻokipa (Hospitable):
  Meet and Meaningfully Connect with Someone New Every Day
• Kūpono (Reliable):
  Living Culture Hui are always present at guest experiences 5 minutes prior to the start of the experience to greet guests and confirm they are in the right place.
• ʻOluʻolu (Pleasant):
  Living Culture Hui are always personable and dressed in clean aloha-wear when interacting with guests during guest experiences.
• Lokahi (Unity):
  Living Culture Hui will provide concierge, events, and marketing a minimum of 2 weeks notice on upcoming major events and programming for the department.
• Maka’ala (Vigilant):
  Living Culture Hui will each conduct individual visual assessment of Honu Lagoon daily (looking for waterfall activity, significant debris in pond, dead animals etc.) to ensure monitoring throughout the day.

• Assists with the operation and development of cultural and interpretive experiences and programs that are uniquely offered at Kalāhuipua`a.
• Hosts guest experiences which may include story telling, lei making, hula, ʻukulele, mele (chants), weaving, and historical discussion (applicants need not necessarily be proficient in all these areas to start, but a background is preferred)
• Support the Twilight at Kalāhuipua`a program
• Support the Mālama Honu, Mālama Honua Sea Turtle Program
• Assist with daily care of honu sea life including feeding of animals and maintenance of lagoons when necessary
• Assist with tracking and reporting honu growth and overall health
• Assists with transfers and re-stocks of aquatic life in all ponds when necessary
• Assist with filing and processing of orders for feed, flowers, and other supplies
• Assist with logistical operations of department such as scheduling and attending meetings
• Take care of simple repairs as it relates to the health of the pond and aquatic life
• Ability to execute daily activities at the highest level of professionalism: be at work in a timely fashion, complete opening duties, be present and close with the next shift in mind; to be set up for success
• Ability to convey a cultural sense of place with enthusiasm to the participants {guests, colleagues, students}
• Fast learner who can process information including culture, Hawaiian language, science, Hawaiian history, nature, current events as they are related to Hawaiian culture/people and communicate confidently, humbly to ownership and participants
• Confident and gracious demeanor with the ability to “think on feet”
• Perpetuate sustainable practices
• Enjoys being with animals and has a genuine care for their well-being
• Positive attitude towards staff, community and guests
• Ability to receive and provide feedback; positive and constructive
• Must be comfortable speaking and presenting to individuals or groups including students
• Service oriented attitude towards internal and external guests
• Ability to use good judgment in areas of safety and security of participants
• Occasional long days and evening shifts
• Willingness to enter and work in saltwater lagoons when necessary

• While performing the duties of this job, the employee is regularly required…