Public Area, Housekeeping (Full Time

Job Description

The Public Area Attendant is responsible for performing a combination of tasks which maintains the hotel’s cleanliness in a clean and orderly manner. The Public Area Attendant is thereby contributing to a pleasant and positive guest experience that will meet established standards of the Fairmont Orchid Hawaii.

• Own lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly.
• Take initiative to add a personalized experience for the guest.
• Work effectively and contribute positively to a team.
• Maintain all public restrooms, insuring proper cleanliness and supplies.
• Clean all mirrors and glasses; inside of windows; all vents in assigned areas, stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfaces.
• Vacuum carpets including rugs on service landing when needed or applicable.
• Report damage or malfunction in hotel rooms/areas.
• Respond professionally, politely, and efficiently to requests from guests.
• Maintain equipment in a proper state of cleanliness.
• Use hands to lift, carry, or pull objects that may be heavy.
• Maintain excellent grooming and uniform standards.
• Read, understand and follow all department policies.

• Warm and caring personality; previous housekeeping experience is an asset.
• Basic understanding of the English language.
• Ability to anticipate and focus attention on guest needs by being professional and welcoming.
• Lifting requirements up to 25 lbs.
• Carrying of objects weighing up to 50 lbs.
• Excellent organizational skills and time management.
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests.

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• Employer paid coverage for group life and accidental insurance ($7,500); coverage is available for your ‘ohana.
• 401(k)/retirement saving plan & matching program.
• 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately.
• 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store, and 30% discount of services offered in our Spa Without Walls.
• Employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide).
• Complimentary meals in our employee dining facility.

Hourly Rate: $27.26 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.