Banquets & Special Events Director

Division:
Management & Non-Union (MAN
010)

At Mauna Kea Resort, every event is an opportunity to create unforgettable experiences. From intimate celebrations and luxury weddings to large-scale conferences, banquets, and signature resort events, our Banquet and Special Events team brings the spirit of Aloha to life through exceptional service, creative execution, and meticulous attention to detail. As part of our iconic collection of resorts, we are committed to delivering memorable experiences that exceed expectations and showcase the highest standards of hospitality.

We are seeking a Director of Banquets and Special Events who is a dynamic and strategic hospitality leader with a passion for service excellence, operational leadership, and event innovation. This role is ideal for a results-driven professional who thrives in a fast-paced environment, enjoys building strong client relationships, and has a proven ability to lead teams in delivering exceptional events while achieving financial and operational goals.

Our culture is built on collaboration, accountability, and continuous improvement. We empower our leaders to inspire their teams, develop innovative solutions, and create experiences that leave lasting impressions on our guests and clients. Here, your leadership will shape the success of one of the resort's most visible and impactful operations while fostering a culture of excellence, engagement, and teamwork.

As a Hawaii Business Magazine "Best Places to Work" recipient for five consecutive years, we are committed to investing in our people through competitive pay, comprehensive benefits, career development opportunities, recognition programs, and outstanding travel perks through Marriott and Seibu Prince Hotels & Resorts Worldwide.

If you are ready to lead exceptional events, inspire high-performing teams, and contribute to the continued success of one of Hawaiʻi's premier resort destinations, we invite you to join us.

As Director of Banquets and Special Events, you will oversee all banquet and special event operations at Mauna Kea Resort, ensuring exceptional client service, flawless event execution, and strong financial performance. You will provide leadership and direction to the Banquet team while collaborating closely with Culinary, Catering and Conference Services, Food & Beverage, Stewarding, and other operational departments to deliver seamless and memorable event experiences.

This role is responsible for driving department revenue and profitability, maintaining operational excellence, developing and coaching team members, and ensuring all events are executed to the highest standards of quality and professionalism. The Director of Banquets and Special Events will serve as a key partner in creating innovative event experiences while fostering strong client relationships and ensuring that every banquet, meeting, conference, wedding, and resort event reflects the exceptional hospitality standards of Mauna Kea Resort.