RS Housekeeping Manager

62-100 Mauna Kea Beach Dr, Waimea, HI 96743, USA

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more.

AtMauna Kea Resort,we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince.

We invite you to share this journey with us.

Band 3

Primary Responsibilities: Supervise, inspect the cleaning of residences, MKRS offices, company vehicles, Kauna’oa recreational center.

Train and counsel employees to insure that all areas of responsibility operate in accordance to established standard operating procedure and hotel policies and procedures.

Communicates effectively with home owners, property managers and other departments to insure all of the needs or the guests are met or exceeded.

• Manage office operations.
• Process daily cleaning assignments.i.e. RNS and or OPERA
• Manage emails & phone calls.
• Train, counsel, discipline and evaluate employees to insure proper standards are met.
• Monitor daily functions to ensure all areas are cleaned and maintained according to resort standards.
• Conduct safety training and Standard Operating Procedures and ensure standards are maintained and safety procedures followed.
• Assist with ordering operating supplies such as cleaning supplies, chemicals, paper supplies, uniforms, equipment, safety check and registrations. I.e. Aestiva
• Supervise employees following resort policies, procedures and the terms and conditions of the CBA.
• Respond and resolve Housekeeping concerns from guests or other departments in a timely manner.
• Assist Executive Housekeeper and Assistant with daily assignments.
• Certify guest accommodations for occupancy; oversee special assignments.
• Prioritize daily tasks and work assignments for the department, including demand scheduling.
• Conduct employee evaluations.
• Process weekly work schedules i.e. OnTrack.
• Assist with forecasting and budget process.
• Perform other related duties as assigned or required.

Other Duties:

• Conduct regular department meetings, briefings and attend hotel meetings.
• Maintain resort’s lost and found system.
• Report items in guest rooms or hotel building in need of repair or maintenance.
• Assist in cleaning or other housekeeping services when needed.

Skills and Requirements:

• Duties require reading, understanding and following written instructions.
• Duties require communications skills, conducting meetings and presentations such as power point.
• Duties require math skills, adding, subtracting, multiplying, and dividing.
  
  Utilizing excel spreadsheets with formulas.
• Knowledge in cleaning methods, materials, chemicals, sanitation practices and best practices.
• CPR, First Aid certification preferred.

Working Conditions:

• Indoor, air-conditioned office environment and private homes rooms.
• Occasional handling of commercial detergents, cleaning solutions and cleansers.
• Frequent walking residences and inspecting outdoor areas of residences.
• Operate service vehicles

Work Hours:

• Must be able to be scheduled determined by Executive Housekeeper.
• Must be able to work long and…