Wainwright Guest Service Agent

Position: Wainwright Full Time Guest Service Agent
Be the face of hospitality as a Full Time Guest Service Agent in Wainwright, Alberta. Your primary responsibilities will include welcoming guests, managing their reservations, and enhancing overall guest satisfaction.

This permanent position requires you to register guests, provide information about hotel services, and process departures. A high school graduation certificate is essential, and prior experience of up to 7 months is ideal. You will work primarily on-site with various shifts available, emphasizing your commitment to delivering excellent customer service in a bustling hotel environment.

Key Responsibilities:

• Welcome guests and process their room registrations

• Manage group arrivals and enforce check-out protocols

• Answer inquiries about the hotel and surrounding area

• Conduct clerical duties, including faxing and filing

• Assist with housekeeping and special guest needs

Requirements:

• High school diploma essential

• Experience between 1 and 7 months is preferred

• Familiarity with Opera and word processing software

• Strong organizational and communication skills

• Ability to adhere to safety procedures and guest services standards

Elevate guest experiences through attentive service and organized front desk operations as a Guest Service Agent in Wainwright.
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