Hospitality Front Desk Clerk

Position: Hospitality Front Desk Clerk Opening
Become a key player in hospitality as a Front Desk Clerk at Bison Motel located in Wainwright, AB. Fulfill guest needs by handling reservations and ensuring top-tier service in this full-time role.

Bison Motel invites candidates with one to two years of experience in the hospitality industry to apply for the Front Desk Clerk position. This role focuses on checking in guests, resolving issues, and managing corporate or group bookings using a Central Reservation System. This position is strictly on-site, catering to a hands-on client experience.

Key Responsibilities:

• Register new arrivals and manage room assignments

• Efficiently resolve guest complaints and claims

• Organize and process group arrivals and departures

• Take, modify, or cancel room reservations

• Provide exceptional customer service to enhance guest experience

Requirements:

• Education requirement:
College/CEGEP

•

Experience:

Minimum 1 year, maximum 2 years

• Reliable and focused on client experiences

• Strong interpersonal abilities

• Must work on-site in rural area

Bring your skills to Bison Motel and contribute to creating positive guest experiences from arrival to departure!
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