Supervisor, Meter - Oahu

Professional Supervisor

Position:
Professional Supervisor – SMETS & METER Substation & Meter

Location:

[[posting

City]] – Oahu

Supervises and directs activities related to the company’s revenue meters, providing expertise, training, and guidance to maintain electric meter operations.

• Supervise, direct, and monitor workforce activities for testing, installing, and removing all meters on the company’s system; perform administrative functions such as preparing performance appraisals, conducting interviews, disciplinary action, and reviewing timecards.
• Be available for emergencies after normal working hours.
• Ensure safety and training of all subordinates, providing refresher training on a scheduled or as‑needed basis.
• Act as contact person for field matters and quality assurance related to electric metering; assist contractors and electricians in compliance with metering requirements and assist commercial and residential customers with related issues.
• Perform on‑site field work.
• Detect and deter meter diversion and provide evidence for reimbursement from customers.
• Maintain the meter record system.
• Develop and manage the O&M budget forecast for the section.
• Ensure inventory of meters and metering equipment is purchased and managed efficiently.
• Participate in company emergency response activities as assigned.

Knowledge Requirements

• Thorough knowledge of electrical engineering principles and theories, normally acquired through a BS degree in Electrical Engineering or related work experience.
• Thorough knowledge of electric metering operations and meter work.
• Knowledge of metering standards and national electrical code.
• Apprenticeship program or equivalent experience.
• Successful completion of a supervisory training course or equivalent.
• Knowledge of company policies and procedures such as the Company/Union agreement, Accident Prevention Manual, General Information Manual, etc.
• Working knowledge of personal computers and related software applications (e.g., spreadsheets, word processing).

Skills Requirements

• Excellent oral and written communication skills.
• Organizational and planning skills to handle various projects and assignments.
• Ability to handle difficult and sensitive issues with tact, courtesy, and discretion.
• Supervisory and leadership skills and ability to work with a variety of individuals, including sensitive or confrontational situations.
• Flexibility and adaptability in a demanding work environment with changing priorities.
• Strong interpersonal skills to influence and persuade various groups or individuals.
• Must have or be able to qualify for a State of Hawaii driver’s license meeting the standards for driving positions.

Experience Requirements

• Several years (5 or more) of experience in electrical engineering or extensive (10 or more years) related field work experience.

Job Level: [[job Level]]

Number of Vacancies : [[number

Openings]]
Hiring Range: $[[salary

Min]] to $[[salary

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Hiring Supervisor: [[hiring

Manager

Name]]

• Authorize Hawaiian Electric Companies to confirm all statements contained in the application and any materials submitted and made part of the application.
• Authorize and consent to the sharing of all personal information regarding previous or present employment, education, training, or other sources with the hiring department or subsidiary company.
• Release Hawaiian Electric Companies from liability for any damage claimed as a result of furnishing such information.
• Authorize release and transfer of all personnel records maintained by the hiring company in the event of an inter‑company transfer.
• Authorize Hawaiian Electric Companies and/or its authorized agents to conduct background investigations, including…