Coach​/ops mgr trainee

Overview

Position Summary...

• Leads and develops teams by teaching, training, listening to associates, touring stores, and providing feedback.
• Communicates and collaborates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams.
• Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing and supporting customer service initiatives, and resolving customer needs and issues.
• Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.
• Drives financial performance and sales by reviewing P&L, budgeting, forecasting, controlling expenses, and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and achieve sales and profit goals for the assigned business area.
• Provides supervision and development opportunities for hourly associates, including hiring, training, mentoring, setting expectations, recognizing performance, and promoting a sense of belonging.
• Coordinates and oversees job-related activities by building relationships with stakeholders, supporting plans, identifying goals, measuring progress, and driving continuous learning.
• Ensures compliance with company policies and procedures and supports the company mission, values, ethics, and integrity by applying related action plans and the Open Door Policy.

• Respect the Individual: builds high-performing teams, embraces differences, creates a workplace where associates feel seen and connected, and promotes belonging.
• Act with Integrity: maintains high standards of integrity and ethics, models Walmart values, and supports the goal of becoming a regenerative company.
• Serve Our Customers and Members: delivers results with the customer first and applies EDLP/EDLC models in plans.
• Strive for Excellence: pursues continuous improvement, encourages learning from mistakes, and supports change through new technologies and skills.

The position offers competitive pay, performance-based bonuses, and benefits including health, vision, dental, 401(k), stock purchase, life insurance, PTO, and other programs. Live Better U provides education benefits for eligible associates. Details on eligibility and terms are provided by the company.

Primary

Location:

94-595 Kupuohi St, Waipahu, HI , United States of America

• 2 years of college OR 1 year of retail experience and 1 year of supervisory experience OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of CBC and Firearms Authorized Training may be required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
• Associates must attend and successfully complete all required trainings and assessments (e.g., Academy trainings, Open Door trainings).

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

State Pay Differential and other applicable differentials may apply where required by law.

This job has an additional differential to meet legislative requirements, where applicable.

For information about benefits and eligibility, see One.

Walmart.

EEO statement:
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job.