Service Specialist Iii - Hilo, Hawaii
Listed on 2026-07-17
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Social Work
Human Services/ Social Work, Life Skills Coach/Career Advisor, Community Support Services
Employment Service Specialist III
Represents the full journey‑worker level in the series. Provides employment services for a full range of clients involving job placement, job development, employer relations, and vocational counseling and guidance; develops and negotiates on‑the‑job training contracts; provides special employer representative activities; and performs other related duties as assigned. Work is planned and performed independently with recourse to the supervisor for advice and guidance only on unusual difficulties or where the matter relates to the interpretation and application of new policies, rules or regulations.
ResponsibilitiesProvide employment placement, development, and counseling services to a diverse client base; negotiate on‑the‑job training contracts; represent employers in fact‑finding required for alien employment certification; maintain and update client records; and perform related duties as assigned.
QualificationsLegal Authorization to Work Requirement: The State of Hawaii requires all persons seeking employment with the government of the State to be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Basic
Education:
A bachelor's degree from an accredited four‑year college or university.
Specialized
Experience:
One and one‑half (1‑1/2) years of progressively responsible professional work experience in one or a combination of the following (Type A or Type
B).
Examples of qualifying experience: work as an employment interviewer, employment counselor, or personnel specialist in a public or private employment agency; vocational counseling or guidance work; or other pertinent personnel management work.
Type BProgressively responsible professional experience in the field of social work or related fields which involved assisting youths or adults with personal, social, and emotional problems toward their resolution.
Examples of qualifying experience: work as a social caseworker or group worker in a public or private agency; parole‑probation counselor; student counselor; or religious counselor.
Non‑Qualifying
Experience:
Work experience that is not primarily concerned with employment interviewing, counseling, or guidance, or personnel work is not qualifying for these positions. For example, most work experience as an office manager or in a supervisory or managerial position includes responsibility for personnel functions; however, if the paramount responsibility of the position is not concerned with employment services or personnel recruitment and placement work, or counseling or guidance, such experience is not considered qualifying.
Substitutions Allowed: Relevant substitutions as described in the complete Minimum Qualification Requirements may apply.
For the Employment Service Specialist III, applicants must have had one (1) year of Specialized Experience comparable to the next lower level in the State service.
Equal Employment Opportunity and Reasonable AccommodationsThe State of Hawai‘i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre‑employment testing, or otherwise participating in the selection process, please call 808‑587‑1111 for assistance.
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