Community Assistance Center; CAC) Case Worker

Community Assistance Center (CAC) Case Worker

Department: DHQ Program Department
Supervisor:
Director of the Community Assistance Center

Position Title:

Community Assistance Center Case Worker
FLSA Status:
Non-Exempt, Full-time Employee
Date:
September 9, 2026
Hourly Rate: $22.00 to $23.00

GENERAL STATEMENT:
The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.

MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and meet human
needs in His name without discrimination.

JOB SUMMARY:

The Community Assistance Center (CAC) Case Worker provides direct support and assistance to individuals and families who are experiencing homelessness, at risk of homelessness, or facing financial hardship. The Case Worker assesses needs, processes applications for assistance, facilitates client-centered goal setting, helps clients navigate barriers, provides referrals to community resources, and advocates for clients, particularly in the areas of housing,
employment, financial stability, and community connection.

The Case Worker supports clients in building strong networks of support and developing the resources and skills needed to achieve greater stability and self-sufficiency. The position administers emergency financial and material assistance in accordance with funding and contractual requirements, CAC policies and procedures, and The Salvation Army standards.

The Case Worker provides services in a culturally responsive and respectful manner and demonstrates an understanding of the diverse communities served throughout Hawaiʻi, including the ability to incorporate relevant Hawaiian, Asian, and Pacific Islander cultural values and perspectives when supporting clients toward healthy, stable, and balanced lives.

• Bachelor’s degree in Human Services, Social Work, Education, or Psychology preferred, or equivalent work experience
• Minimum two years’ experience working with the low-income or homeless community.
• Knowledge of local and community-based social service organizations
• Understanding of the issues impacting Hawaii’s homeless community or populations in need of financial or material assistance
• Effective verbal and written communication skills
• Excellent customer service and problem-solving skills
• Proficient organizational skills with strong attention to detail
• Ability to work independently and as part of a team.
• Valid Hawaii Driver’s License