Ramp Agent - KOA

Job Description

Southwest Airlines will consider your interest for this position if you are currently a resident of the ISLAND of Hawai'i (Big Island).

Southwest Airlines will not consider your interest if you have been interviewed by phone, virtually, and/or in person and not selected for the Ramp Agent position at KOA within the last 12 months.

Pay of $20.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for dollar 401(k) Company match contribution up to 10% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you’ll love:

• Provide friendly service to and maintain positive relationships with all internal and external customers
• Work in a cooperative spirit to ensure the success of our company
• Responsible for providing legendary customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
• Load, unload, service, guide, and direct company aircraft
• Receive and record customer baggage, air freight, mail and company materials as required
• Handle all aspects of loading, stowing and unloading baggage, cargo, airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an operations agent. Submit a Cargo Bin Loading Slip (CBLS) to an operations agent
• Pick up, deliver, and transport cargo and baggage to and from aircraft and prepare records in connection with these responsibilities
• Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and correct routine errors
• Safeguard customers’ baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
• Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
• Review cargo forms for accuracy and correct them as necessary
• Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleaning windows, galleys and disposal containers in accordance with applicable paperwork
• Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
• May perform duties of a provisioning agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintain an inventory of such items and supplies
• Transport cabin and cleaning equipment between aircraft storage area
• Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
• Manually push and pull push carts and containers
• Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
• May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods of time
• Complete forms and paperwork connected with work assignments according to established procedures, and enter such information in the company’s information system as required
• Duties vary by size and organization of station
• Provide friendly service to all co‑workers and customers. Have routine contact with people outside of the company such as delivery agents, shippers, etc.
• Must be able to meet any physical ability requirements listed on this description
• May…