Office Assistant

Job Details

Job Location:

Wake Forest, NC 27587

Position Type:
Part Time

JOB TITLE:

Financial Aid Office Assistant

DEPARTMENT:
Student Resources and Financial Aid

SUPERVISOR:
Associate Director of Student Resources and Financial Aid

PAY RATE: $12.00/hour

HOURS:

29/week

Southeastern’s Financial Aid Assistant is responsible for being the first point of communication with current and prospective students. The Financial Aid Assistant also works with the Financial Aid Coordinators to help process all forms of financial aid.

• Complete General Financial Aid Tasks:
  • Engage with students on issues related to financial aid
  • Update student records in financial aid software
  • Maintain working knowledge of general financial aid policies and procedures
• Assist the Financial Aid Coordinators:
  • Ensure students complete all requirements for disbursements as defined by institutional policy, donor agreements, and scholarship providers
  • Update applications and the website
  • Communicate key information to students and offices
  • Confirm student eligibility, awarding, and disbursing funds
  • Update institutional policies, procedures, and information

Participate in Financial Aid meetings and complete training as required.

None

Responsible for adding, updating, removing, and confirming institutional scholarships.

Regular contact and interactions with SEBTS students, prospective students, and student families.

Normal office working conditions with rare travel (road and air).

Open and collaborative office environment.

• Acting with Empathy and Compassion
• Adaptability
• Attention to Detail
• Collaborating with Others
• Communicating Clearly
• Continuous Learning
• Exemplifying Integrity
• Flexibility
• Humility
• Problem-Solving
• Using Information Technology/Resources