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Public Utilities Billing & Customer Care Specialist
Job in
Wake Forest, Wake County, North Carolina, 27588, USA
Listed on 2026-07-10
Listing for:
Town of Wake Forest, NC
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Town of Wake Forest is seeking a Customer Service Representative to handle utility payments, account setup and discontinuations, and respond to public inquiries. The role requires accurate cash handling, data entry, and knowledge of local policies affecting billing and town services.
Responsibilities include assisting customers, processing payments, enrolling clients in town programs, and coordinating with staff on service cutoffs. Strong communication and record-keeping skills are essential.
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