Outside Sales Rep Trainee

This role is not open for submissions from outside staffing agencies

Outside Sales Trainee (Sales Associate)

What Brought You Here

• Pay $55-$65k annually
• Schedule Monday through Friday
• Benefits starting DAY ONE!
• Bonus opportunities!

The Sales Associate is an entry-level sales position designed to build foundational selling skills while growing existing accounts and developing new customer opportunities.

WHO YOU ARE:

If you are bold, enjoy a challenge and always looking to innovate, you will feel right at home at Trulite Glass and Aluminum Solutions. Our Company is one of North America's largest architectural glass & aluminum fabricators and distributors, with over 30 locations nationwide. We realize our strength is in our collaboration with like-minded and talented people -- from designers and engineers to project managers, sales representatives and beyond.

WHAT YOU WILL BE DOING:

The Sales Associate generates new leads and supports account growth within an assigned territory. Reporting directly to the Regional Sales Manager, this role participates in a comprehensive 12--18-month training program working closely with senior sales professionals and operations leaders. The person filling this position must be adaptable to an ever-changing business environment and must demonstrate general business knowledge, an ability to develop customer relationships, and a high level of confidentiality.

• Generate new leads and support account growth within an assigned territory through proactive outreach and relationship management.
• Learn and develop a deep understanding of the fabrication process, including key operational workflows and product specifications.
• Build comprehensive industry knowledge, including product applications, glazing/estimating fundamentals, and project take-offs.
• Develop a strong understanding of the financial drivers of the Trulite business, including pricing strategies, cost structures, profit margins, and market dynamics.
• Initiate appropriate actions in response to customer service requests, including processing order changes and maintaining accurate customer/order files.
• Assist in validating entered orders, ensuring correct coding and accuracy prior to final confirmation.
• Collaborate with the scheduling and production teams to ensure orders meet customer expectations and delivery timelines.
• Handle or escalate product or service complaints to the appropriate department for resolution and follow-up.
• Prepare custom price quotations for non-standard items and document all quotations accurately.
• Coordinate with other branch and regional locations to resolve customer issues, ensure consistency, and enhance service delivery.
• Update quote status upon order placement to ensure visibility and alignment across the sales team.
• Support and participate in continuous improvement initiatives and ongoing product training to stay current with industry best practices.
• Perform ride alongs and customer visits as applicable.
• Conduct introductory sales calls, presentations, and product demonstrations.
• Partner with Sales Managers and Operations Leaders to support negotiations and deal closures.
• Provide timely market feedback regarding pricing, competition, and customer needs.
• Maintain accurate CRM records, reporting, and customer call documentation.
• Communicate effectively with customers, maintaining professionalism and confidentiality.
• Perform other related duties and provide back-up support to other group members as assigned by management.

SKILLS YOU BRING:

• Bachelor's degree in Business, Marketing, or related field preferred, or equivalent combination of education and experience.
• 1--2 years of outside sales, estimating, or customer-facing experience -- unless you just graduated college and are looking to start your career in outside sales.
• Must be able to multi-task, be organized, efficient, and accurate.
• Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
• Experienced user of Microsoft Office suite.
• Listening skills and data collection with attention to detail are essential.
• Understands basic pricing, margins, and quote-to-order processes.
• Uses CRM tools to track activities…