Branch Administrator

Address 90 Bay State Road, Wakefield, MA, 01880, US

Compensation $23.00 - $25.00/hour

Schedule Full time

Job Type Permanent

The Branch Administrator is responsible for performing all the facility's office administrative duties and being involved in the day-to-day operations. This role will provide direct assistance and support to the Branch Manager, Service team and support the parts and sales departments.

• Answers and screens all incoming calls and directs them to the appropriate person, taking accurate messages when necessary.
• Greets all visitors and conducts them to the appropriate area or person.
• Provides general administrative and clerical support within the organization.
• Orders office supplies and maintains order and accountability of supply inventory.
• Performs other duties, including special projects, as needed, and directed.
• Opens repair orders and creates new customer accounts for technicians. Collects payment that is needed from cash customers.
• Helps maintain and contact customers with past due invoices.
• Sets up and maintains DOT driver files for employees.
• Balances facility cash account (petty cash, daily credit card log deposits, and weekly bank deposits).
• Supports and covers the service department and parts department when needed.
• Work with technicians to relay customer information.
• Assist with Service Department filings, records, and other general office duties.
• Communicate with technicians on customer concerns and work needed.
• Administers personnel‑related matters at the facility including preparing new hire paperwork, updating, and maintaining files and computer records for new and existing employees.

• 2+ years of administrative experience in a corporate environment.
• Strong written and verbal communication skills.
• Computer and software skills including Microsoft Office Suite.

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Medical, Dental, and Vision Insurance
• 401k with a Company Match
• Company Paid Training
• Growth and Leadership Opportunities

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.