Shipping & Receiving Coordinator

Position:
Shipping and Receiving / Admin Support

FLSA Status:
Non-exempt

Supervisor:
Site Management

Location:

Wakefield, MA

• Receive in supplies, tools, and materials accurately and efficiently
• Prepare completed jobs for shipment to customers and in process jobs for shipment to suppliers
• Package, prep, load, and unload shipments as needed, by hand or with a fork truck
• Complete shipping and receiving documentation including Fed Ex, UPS, bills of lading, international, and customer paperwork
• Ensure timely and accurate data entry into Epicor ERP system
• Coordinate incoming and outgoing deliveries with vendors and carriers

• Monitor office supply and equipment inventory and order supplies as needed
• Request quotes from approved suppliers while ensuring accuracy and timely follow-up
• Prepare and manage purchase orders for job materials and operational needs using Epicor
• Follow up with vendors regarding delivery schedules and order status
• Generate and update internal quotes and sales orders
• Maintain organized records, filing systems, and administrative documentation
• Provide excellent customer service while communicating professionally with customers and vendors via phone and email
• Assist with additional administrative and clerical duties as needed

• Follow all OSHA safety guidelines and company policies and procedures
• Communicate problems, delays, or concerns promptly to management
• Maintain a clean, organized, and professional work environment

• Must be a US Citizen
• High School Diploma or GED equivalent required
• 2-3 years previous shipping/receiving, administrative, customer service, purchasing, or manufacturing support experience preferred
• Experience with Epicor or other ERP systems is a plus
• Must have valid drivers license

• Ability to work in a fast-paced manufacturing and office environment
• Strong organizational and multitasking skills
• Strong attention to detail with a focus on accuracy and quality
• Basic computer proficiency including Microsoft Office, email, and ERP systems such as Epicor
• Comfortable learning new systems and processes through written and verbal instruction
• Strong keyboarding and data entry skills
• Excellent communication and customer service skills
• Self-motivated with the ability to work independently and as part of a team
• Reliable attendance and punctuality
• Ability to prioritize tasks and manage deadlines effectively

• Some local travel including deliveries to or from suppliers, UPS or Fed Ex, up to 20%
• Must be able to work a standard 40-hour work week with occasional overtime
• Position involves a combination of office work and activity on the production floor
• Sitting, standing, walking, reaching, bending, stooping, pushing, and pulling may be required
• Ability to regularly lift up to 50 lbs
• Must be comfortable working in a manufacturing environment and interacting with multiple departments throughout the facility