Air Logistics Customer Care Specialist
Job in
Wakefield, Middlesex County, Massachusetts, 01880, USA
Listed on 2026-06-11
Listing for:
Kuehne+Nagel
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Deliver daily exceptional customer service and ensure customer satisfaction in freight logistics operations;
Proactively communicate with customers and resolve issues/ escalations in a timely manner;
Engage relevant stakeholders to meet customer requirements and drive customer growth and retention;
Support or lead customer implementations with involvement from OCC/RCC/OM as required;
Assist with spot quotations and profitability analysis while upselling KN products
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